What Shipping Methods Are Available?
South Africa. We ship using the courier companies on an overnight basis. Items in stock
ordered before 12midday will ship the same day and arrive the following day at the major centers. It may take an additional two days for items to arrive in smaller centers. Items indicated as on backorder may take up to a maximum 3 working to ship.
Rest of Africa. The service will depend on the courier service available in each country. There
may also be delays introduced by customs processes outside the SADC region. We will
attempt to get your products to you in every corner of Africa within 5 working days.
How Long Will it Take To Get My Package?
As indicated in the bullet above all items should reach customers in South Africa within 3
days. The rest of Africa will depend on the efficiency of the customs service.
How Do I Track My Order?
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How Do I Place an Order?
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Will zwave interfere with my wifi
Will zwave interfere with my wifi
Z-Wave will not interfere with your Wi-Fi network. Z-Wave works on a
different frequency, so there will be no interfering with the Wi-Fi signals. Be
sure to only buy Z wave products using 868,47 mhz. Z wave is country
specific while ZigBee is operable across regions. The ZigBee
interoperability standards are not as robust as those of Zwave.
How long is the Zwave range?
The average range between two Z-Wave products is about 100 meters outdoors and 25 meters indoors.
However steel and concrete does affect the range of the Z-Wave devices. Devices operate well within 10 metre range indoors.
Z-Wave runs on type of network called a “mesh network”. One Z-Wave product will pass the signal along to another until the final destination is reached. This relay system greatly extends its range.
Each Z-Wave module (like a plug-in dimmer module or wall switch) can act as a RF repeater. When a controller sends a command to a device, it may route the command through other modules in your home to get the command to its destination.
Is my payment secure
Our site is a secure site https. We use the Payfast gateway which which is used by major online retailers. All card payments are processed by Payfast. Payfats operates from South Africa and uses bank level encryption. Millions of customers around the world use paypal for one simple reason: it’s simple. Just an email address and password will get you through to checkout before you can reach for your wallet. SmartHome Africa is not involved in the payment process and only receives cash from payfast.
What products are available form the shop?
The shop has a large selection of products available for controlling and monitoring your home on the market, so there is more for you to choose from. We also do client consultations to determine your exact needs and provide packages that will respond to your needs. The most popular Z-Wave products are indoor/outdoor dimmable lights, colour lights, security devices like motion sensors, door locks, door sensors, video doorbells, cameras etc. We stock well known brands in the home automation space.